Frequently Asked Questions
Everything you need to know about shopping with Ajfan Store.
How do you ensure the freshness of your nuts and dried fruits?
At Ajfan Store, we source only the highest grade produce. Our items are stored in climate-controlled environments and vacuum-sealed or packed in airtight containers immediately after processing to lock in natural flavor and nutrients.
What are your delivery timelines for domestic orders?
Standard delivery typically takes 2-4 business days. For major metropolitan areas, we offer express shipping options that ensure your gourmet snacks arrive within 24-48 hours.
Do you offer international shipping?
Yes, we ship our premium gift boxes and food products globally. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns once the seal is broken. However, if you receive a damaged or incorrect item, please contact our support team within 24 hours for a full replacement or refund.
Are your products suitable for people with specific allergies?
While we maintain strict hygiene standards, our facility processes various nuts, seeds, and dried fruits. We recommend checking the specific allergen warnings on each product page before making a purchase.
Can I customize a gift hamper for a special occasion?
Absolutely! We offer bespoke gifting services for corporate events, weddings, and festivals. You can select your favorite assortment of dates, nuts, and chocolates to create a personalized gift box.