Ajfan Store Returns & Refund Policy

At Ajfan Store, we strive to ensure the highest quality for our premium dates and gourmet food items. Due to the perishable nature of our products, returns are typically accepted only for items that are damaged, expired, or incorrect upon delivery.

Return Process

• 1.
  Contact Support

  Notify our customer service team within 24 hours of receiving your order if there is an issue with your food items.

• 2.
  Provide Documentation

  Share clear photographs of the damaged or incorrect product along with your original order confirmation and invoice.

• 3.
  Quality Inspection

  Our quality assurance team will review your claim to ensure it meets our health and safety return criteria.

• 4.
  Resolution

  Once approved, we will process a replacement or issue a refund to your original payment method within 7-10 business days.